General Announcements


Take your piano technician skills, knowledge, and experience to another level with Kawai America. We are currently accepting resumes and scheduling interviews to fill the position of Kawai TSD Manager. (Technical Service Department).
If you have a passion for the art of the piano and enjoy success as well as making others successful, then reach out to Kawai America.

The primary responsibilities of the Kawai TSD Manager will be:
    -Interacting with TSD staff and other departments to promote world class piano services.
    -Supporting Kawai dealers, technicians, institutions, and Kawai owners with top-notch services.
    -Mentoring others on best practices for piano maintenance and repair services.
    -Developing strategies to continuously improve TSD operations and processes to maximize efficiency and effectiveness.
    -Communicating effectively across the Kawai enterprise to advance TSD's mission.
    -Reporting TSD outcomes up the line to improve Kawai piano quality and performance.
    -Setting short and long-term goals and objectives to improve overall TSD performance.
    -Managing parts procurement and controlling parts inventory.
    -Creating an annual operating plan and budget.

Requirements needed for this opportunity:
    -Deep knowledge of piano mechanics, piano care, and piano repair.
    -The ability to communicate, cooperate, and collaborate effectively with others.
    -Bachelor's degree or a demonstrated equivalent.
    -Some management and project leadership experience.
    -Ability to effectively utilize office-oriented computer software (Microsoft Office apps, ERP/CRM software, and so on).

The TSD Manager position is full time and enjoys medical, dental, vision and 401K benefits.  Kawai is an Equal Opportunity Employer.

Send your resume (.pdf, .doc) to:
    Kawai America Corporation / Kawai Canada Music

About Kawai:
For more information about Kawai and its award-winning instruments, visit